System Requirements
This article details the minimum system requirements to properly run Call Simulator.
NOTE: Call Simulator is not for use on tablets or smartphones.
Should you have issues accessing the Call Simulator app, please double check the following:
Hardware:
- CPU: Intel Core i3 or higher
- RAM: At least 4GB
- Hard Drive: At least 20GB of free space
- USB/Wired headset with mic (strongly recommended)
Operating Systems:
- Windows 10 or higher
- Mac OS Sierra 10.12 or higher
- Linux Ubuntu 18.04 or higher
Browsers:
- Microsoft Edge (Chromium based)
Access:
- A reliable, high-speed internet connection is required.
- Bandwidth of at least 2Mbps.
- Whitelist app.callsimulator.com.
- *.callsimulator.com (recommended for pop-up blocker whitelisting as well)
- Whitelist ScribeHow.com (Call Simulator knowledge base leverages ScribeHow in parts)
Additional troubleshooting steps are covered in the following articles:
If you are still encountering issues, please consult with your internal IT colleagues prior to reaching out to Call Simulator Support directly. After localized troubleshooting has been completed and your issues persist, please reach out to us via the messaging widget in the lower corner of your screen or via email at Support@CallSimulator.com. Our Client Experience team is happy to help you!
Version 2.24