Can I change my Username?
This article addresses what fields may be changed on a user profile. A user with applicable role(s) and permissions may edit only certain fields on a user profile.
Once a user is created, it is not possible to change the user name. The user profile fields which may be edited on for a user, after the user has been created, are the following fields:
- Email address
- First name
- Last name
- Organization ID
- Primary Point of Contact
- Roles
- Group membership
Each user account must have a unique username and email address within your tenant. If you attempt to create a duplicate username or duplicate email address, you may see a 401 error message. In the event you are seeing an error message and the username or email is not duplicated, please contact support for assistance.
As always, should you have any questions regarding this or any other features of the Call Simulator platform, do not hesitate to reach out to Support@CallSimulator.com or chat with us by using the chat widget in the lower corner of your screen.